Mission Statement: The mission of Fine Touch Services is to exceptionally assist each valued customer with whatever service that they may need. We exist to help you complete your property improvement needs — with a Fine Touch.
- Fine Touch Services was founded in early 2018 by local resident Jake Morris.
"I attended Mt. Vernon high school in Fortville, IN. However, I have been a resident in the Fishers and McCordsville communities for my entire life. Growing up, I lived in Fishers, but in 2015 my mother moved a few miles away to a residency in McCordsville. During my elementary years, I found a love for mowing grass and doing other service work. I am not really sure why, but every time my dad went out to mow the lawn, I would go with him asking him to teach me how to do it. When I got to be in seventh grade, my dad let me take over the lawn mowing. I mowed the grass for my dad, my mom, and my grandparents. As time went on, being the entrepreneur that I have always been, I decided to create a business that involved not only this service, but also many other landscape services. My dad, amongst several other mentors that have been in my life since I was a little kid, always told me that when I create the business, the most important thing is making sure that the customer is cared for and that you stay in communication with the customer whenever they would need it. This is a principle that I have continued to use throughout the entirety of this business’ history.
2018 - The Beginning
When spring of 2018 came around, I was just a junior in high school. I had only had my drivers license for a little over a year. Those circumstances did not stop me. I wanted to start a business at a young age and learn concepts quickly. I started with a 20 inch push mower and a 2002 Chevy trailblazer, picking the mower up and putting it in the trailblazer at each house. I had four clients, and three of them were family members. As the year went on in 2018, I took the majority of that year learning the ropes of how to operate a business in this area. I also learned how to properly communicate and treat customers. 2018 was a big year for me in terms of picking up the ideas of business and how to properly operate it.
2019 - Growth Year
Then, 2019 came around. This was the year when Fine Touch Services began to explode. As the year began, I was still working by myself with a push mower, a string trimmer that I bought from a pawnshop, and a small backpack blower that my dad let me use. Early in the year, I had 9 clients. But as each week progressed it seemed as if I was picking up multiple clients each week. By June 2019 I had over 30 clients, mainly just from word of mouth referrals. It had gotten to the point where I could just no longer treat customers correctly by myself, therefore I went out and I hired on some of my friends to help me complete the jobs correctly. I wanted to have two people working on the project to make double sure that it was done correctly! I trained these friends and lost a couple, but the majority of them stayed with me and are still with me today. As 2019 went on, I began offering other services, such as mulch and leaf removal. By the end of the year my business had served over 250 different clients on several different types of services. We also had a consistent basis of over 45 clients a week mowing grass throughout the entire second half of 2019. Towards the end of the year, I went out and purchased a Dixie chopper zero turn mower, an Exmark Walk-Behind mower, a new blower, a new trimmer, and a new trailer. It was time to really expand the business and make everything official.
2020 - Expansion Year
In January 2020, my business was turned into an official LLC in the state of Indiana, and I purchased a pick-up truck to help run the business correctly. During that time frame, we also got insured and bonded, and did many other things to help make the business professional. Throughout 2020, clients continued to call and the business continued to grow. Fine Touch Services expanded into many different landscape services all throughout the spring and summer. During the fall, our team did leaf jobs 5 days a week for several weeks! Throughout 2020, Fine Touch Services served nearly 600 different clients on several different services.
2021 - Expansion Year
2021 was another year of expansion for Fine Touch Services. In 2021, Fine Touch Services added a second crew to help keep up to speed with all of the outstanding projects going on simultaneously. Hardscaping services were also added to the arsenal in 2021 and we completed 4 different patio and retaining wall projects throughout the year. On the landscaping side, Fine Touch Services completed over 200 mulch install jobs and 36 river rock install jobs. Mowing services were up to an average of 62 yards per week. Throughout 2021, Fine Touch Services was able to service over 1,450 different clients!
* 2 operational crews
* 4 hardscape projects completed
* 1,860 lawns mowed
* 1,519 yards of mulch installed
* 180 tons of river rock installed
* 218 fall cleanups
2022 - Largest Expansion Year To Date
The year of 2022 was the best year in terms of expansion and growth for Fine Touch Services. Fine Touch Services hired several different sales and staff members to help manage the proper customer service for all of our clients. An additional 5 operating crews were added to the existing 2 crews from 2021. Fine Touch Services managed and completed over 1,000 mulch installs, 89 river rock installs, 16 patio and hardscape installs, mowed an average of 103 residential yards per week, and much more. As 2023 is now underway, Fine Touch Services is proud to say that a total of over 6,200 clients have been serviced in many different ways!
* 5 operational crews
* 16 hardscape projects completed
* 3,119 lawns mowed
* 7,119 yards of mulch installed
* 682 tons of river rock installed
* 4 kitchen and bathroom remodels completed
* 9 decks installed
* 11 fences installed
* 768 fall cleanups
Our team hopes that we can have the chance to work with and serve you. Our goal is to keep our rates as fair and affordable as possible for both sides of the deal - both the customer and the business. Thank you for taking the time to read a little bit about our company background and history. Contact us today if there is any way that we can assist you or any questions that you would like to have answered!
JNM investments, LLC DBA Fine Touch Services
Fine Touch Services LLC. Address - 11715 Fox Road. ste. 400-102. indianapolis, in 46236
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